Aftersales – Service Enhances its Image
Aftersales ensures vehicle functionality, as well as the mobility of a vehicle user over the longest possible period. No matter whether individual vehicles or entire fleets. Users expect professional yet affordable service. Aftersales structures and processes therefore have a major impact on a manufacturer’s image and profitability. The same goes for the correct procedure with recourse claims in warranty cases. Yet manufacturer-tied or independent dealers must work towards meeting the numerous requirements of the manufacturers in order to guarantee consistent service standards.
Formel D Can Optimize the Service You Offer
We develop scalable solutions in quality assurance and process optimizations for manufacturers and dealers in aftersales and convert them into leading concepts. Through our services, we help you implement and optimize key structures and processes that are popular among your customers.
You understand the importance of turning the quality of your vehicles into an experience even after the sale. Formel D has the integrated concepts.
Ensuring service readiness for getting vehicles and components ready for the market
Providing standardized and tailor-made service training
Upgrading and optimizing the performance of dealerships
Vehicle refurbishment and retrofitting