In addition to the passenger cars used in the driving school, Formel D also helps the manufacturer to handle his employee lease fleet as well as customer vehicles to be delivered, which are processed directly on-site. First the Formel D teams carefully inspect each vehicle, after which they begin with tailor-made reconditioning processes. “Of course, we take the various requirements of the different variants with regard to equipment and engines into account. As a fleet always consists of the most up-to-date vehicle types, it includes conventional as well as alternative types of drive,” explains Ronny Rex, Project Manager at Formel D. “That is why we give our employees well-focused advanced training in special technology workshops. Constant training courses help us to increase the qualification level in a consistent way.” In conjunction with clearly structured process procedures, this helps to create an efficient and high-quality working environment. Formel D thus has specially qualified experts present on-site to assist the customer with detailed service activities. The team includes experts for all disciplines, from passenger car specialists and experts in the fields of paint and body overhauling to employees specializing in the vehicle interior, service and components. The comprehensive service portfolio also includes a special delivery presentation for handing over the vehicles on schedule upon completion of all processes.
In addition, Formel D offers a sound organizational structure that includes administrative competences such as security checks, logistics and workshop management. In all projects for the German premium manufacturer, Formel D works proactively to define and optimize further potential opportunities. “Usage of the Performance Centers is high and they cater for a customer base which is growing all the time,” Ronny Rex explains. “This is why the experts from Formel D are on-site to help customers to take stock of the vehicles in real time. We put in all our technical know-how and offer competent support for the employees of the OEM within the workshop.”