This white paper explains how to recognize problems in the product and relevant vehicle projects early on in a complex HIL landscape and how to introduce suitable preventive measures to resolve these issues in good time in a complex network of dependencies.
Article in Top Company Guide 2020 | For manufacturers in the industry, there is a much larger demand for vehicle testing prior to moving into series production. Formel D Group supports its customers with numerous services in this area.
Article in Top Company Guide 2019 | In the summer of 2018, Formel D joined the “Retail Enabling Parts Management” (REPAM) project as a strategic partner, supporting dealers of a premium German manufacturer in optimizing their stock management processes.
Article in OEM & Lieferant | The Formel D Group offers a comprehensive range of services along the entire automotive value chain for vehicle types of all sizes.
Article in customer magazine Informel | Since 2015, Formel D has been active in the fields of service management and technical support for a German premium manufacturer. The Group assists the automotive manufacturer with its comprehensive system knowledge and experience and helps to increase customer satisfaction.
Customer service now plays an increasingly important role in the holistic consideration of the vehicle lifecycle. Proactive quality- and solution-oriented handling in this field forges a sustainable positive relationship to the brand. Formel D is aware of the importance of customer loyalty, so it now offers a similarly wide range of services in the aftersales area as it does in development and production. Service, vehicle, dealer and warranty management form the basis of the service portfolio in this segment.
The time management of visits to passenger car workshops makes a crucial contribution to customer satisfaction. Complex repairs in challenging installation geometries can be very time-consuming. The law prescribes comprehensive repair instructions for each vehicle derivate, but it does not specify all of the parameters. Formel D develops easy-to-understand workshop literature with multimedia approaches and an especially high information content with the aim of supporting a convenient and effective repair process.
Formel D uses structured concepts for pre-delivery inspections to support manufacturers with their upstream fleet management. At specially equipped sites, the service provider processes vehicles for internal delivery. This ensures that they are in perfect technical and optical condition at all times while taking the manufacturer’s guidelines into account.
From the East Coast to the West, Formel D gives expert support to a German premium manufacturer in its Performance Centers in the US using its globally standardized procedures and qualified professionals.
For the second time in succession, Formel D was responsible for smooth procedures and a perfect optical impression of the show cars at the 9th Group After Sales Conference (GASC) held by Volkswagen. The Formel D team offers a complete solution for this purpose, including logistics management, individual processing, subsequent quality checking and support during the days of the fair.