Technical Representation C5 – A key service to assure supply chain quality
Technical Representation C5 Technical Representation: A key service [...]
Increase Efficiency in Vehicle Software Management with Full Scope HIL-Management
This white paper explains how to recognize problems in the product and relevant vehicle projects early on in a complex HIL landscape and how to introduce suitable preventive measures to resolve these issues in good time in a complex network of dependencies.
Comprehensive Expertise in physical and software Testing
Article in Top Company Guide 2020 | For manufacturers in the industry, there is a much larger demand for vehicle testing prior to moving into series production. Formel D Group supports its customers with numerous services in this area.
The right components at the right time
Article in Top Company Guide 2019 | In the summer of 2018, Formel D joined the “Retail Enabling Parts Management” (REPAM) project as a strategic partner, supporting dealers of a premium German manufacturer in optimizing their stock management processes.
Quality assurance for vehicles of all sizes
Article in OEM & Lieferant | The Formel D Group offers a comprehensive range of services along the entire automotive value chain for vehicle types of all sizes.
Professional Hotline Support
Article in customer magazine Informel | Since 2015, Formel D has been active in the fields of service management and technical support for a German premium manufacturer. The Group assists the automotive manufacturer with its comprehensive system knowledge and experience and helps to increase customer satisfaction.
Vehicle Repair Center (VRC)
Customer service now plays an increasingly important role in the holistic consideration of the vehicle lifecycle. Proactive quality- and solution-oriented handling in this field forges a sustainable positive relationship to the brand. Formel D is aware of the importance of customer loyalty, so it now offers a similarly wide range of services in the aftersales area as it does in development and production. Service, vehicle, dealer and warranty management form the basis of the service portfolio in this segment.
Interactive Workshop Media
The time management of visits to passenger car workshops makes a crucial contribution to customer satisfaction. Complex repairs in challenging installation geometries can be very time-consuming. The law prescribes comprehensive repair instructions for each vehicle derivate, but it does not specify all of the parameters. Formel D develops easy-to-understand workshop literature with multimedia approaches and an especially high information content with the aim of supporting a convenient and effective repair process.
Pre-Delivery Inspection (PDI)
Formel D uses structured concepts for pre-delivery inspections to support manufacturers with their upstream fleet management. At specially equipped sites, the service provider processes vehicles for internal delivery. This ensures that they are in perfect technical and optical condition at all times while taking the manufacturer’s guidelines into account.
Vehicle Management Worldwide
From the East Coast to the West, Formel D gives expert support to a German premium manufacturer in its Performance Centers in the US using its globally standardized procedures and qualified professionals.