For the second time in succession, Formel D was responsible for smooth procedures and a perfect optical impression of the show cars at the 9th Group After Sales Conference (GASC) held by Volkswagen. The Formel D team offers a complete solution for this purpose, including logistics management, individual processing, subsequent quality checking and support during the days of the fair.
For 18 years Formel D has been working in the field of packaging manage- ment. The premium service provider specifies, constructs, improves and tests packaging materials and develops packaging concepts for the after sales sectors of Opel/GM and BMW.
At the Leipzig car show, BMW gave its visitors a few moments that were literally illuminating. They were made possible by the vehicles’ special interior lighting system – which was installed by Formel D. It’s just one of the many services that the service provider offers in its CARing. portfolio.
Guarantee and warranty costs burden the automotive industry worldwide swallowing up tens of billions. They are a clear indicator that further improved processes and controls need to be established. The Formel D Warranty Solution Center (WSC) offers solutions for cost reduction and quality optimisation along the entire process chain.
It was 18 years ago that the foundation was first laid for the creation of customer and workshop literature and the determination of labour time for Opel AG. Since 1997, Formel D has also been responsible for serviceability tests and other coordinating activities in the GM After Sales division. Today, Formel D is in charge of projects in these areas for GM/Opel all over the world.
Formel D works for General Motors not only in the areas of literature and serviceability, but also as a builder of bridges to new regions. For Joachim Beitz and Ralf Rösner of GM/Opel, this represents a special strength of the service provider.