Formel D provides the tiered supply base with an agile and flexible service solution to meet their technical representation needs in their customer’s facilities. Representatives will: support product launches, have knowledge of customer products, are able to perform first analysis of complaint(s), share / escalate problems, provide timely reporting / details of any issues, perform various troubleshooting activities, repair and re-test defective parts as applicable, and monitor / manage containments to report the status of corrective actions.